Senior IT Leadership

Technology leadership
that delivers.

RGC Technology brings over 25 years of senior IT leadership experience to organisations that need strategic clarity, operational rigour, and board-level communication - across ERP, enterprise systems, infrastructure, and digital transformation.

25+
Years of senior IT leadership across global organisations
£0
Wasted budget - every engagement delivers
99%+
KPI adherence achieved year on year throughout career
Multi-
Sector - Aerospace, Manufacturing, Healthcare, Commercial & more

Consultancy & Transformation Focus

Operational Stabilisation & Turnaround

Engaged to assess and rehabilitate IT organisations that are experiencing BAU or steady state challenges by delivering rapid operational stabilisation, service improvement, governance enhancement, and measurable business outcomes.

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What we do

Services built around
real IT challenges

From strategic roadmaps to hands-on delivery, RGC Technology works across the full spectrum of IT leadership - wherever the gap is.

ERP & Enterprise Systems

End-to-end ERP programme leadership across SAP, Oracle EBS, and Dynamics 365 - from business case and selection through to global rollout, data migration, and post-go-live stabilisation. Deep experience across manufacturing, commercial, and regulated environments.

Enterprise

IT Operations, Infrastructure & EUC

End-to-end ownership of IT operations across complex, multi-geography environments - from servers, networks, and cloud platforms (Azure, AWS) to service desks, end user computing, and device management for global workforces. 100% uptime delivered over six years.

Operational

IT Leadership & Strategy

Technology roadmaps, IT operating models, and board-level advisory that turns technology from a cost centre into a competitive advantage. Experienced across start-up, scale-up, and enterprise environments in multiple industries and geographies.

Strategic

M&A IT Integration & TSA Exit

IT due diligence, integration planning, and TSA exit management for mergers, acquisitions, and carve-outs. Proven delivery of complex separations and integrations - including a full TSA exit completed nine months ahead of schedule with no loss of business.

Specialist

Governance, Risk & Compliance

IT governance frameworks, risk management, and compliance programmes including ISO 27001, SOC 2, NIST CSF, SOX, and GDPR. Practical oversight that gives boards genuine confidence without unnecessary complexity.

Governance

Interim & Fractional IT Director

Senior IT leadership on a flexible basis - covering periods of transition, vacancy, or growth. CIO and IT Director-level experience across global organisations, available as interim, fractional, or advisory engagement.

Flexible

About

Tracy Polland

I founded RGC Technology Limited to bring senior-level IT leadership to organisations that need it, on the terms that work for them. After more than 25 years leading IT across complex global corporations, I understand what good technology leadership looks like at every level within an organisation - from the server room to the boardroom.

My career spans ERP, CRM and Business Applications, IT infrastructure and End User services, M&A integration across multi-geography operations. I've led Oracle E-Business Suite and many other ERP programmes across the Americas, Europe, and Asia Pacific, managed global infrastructure operations achieving 100% uptime over six consecutive years and successfully completed a full, large-scale TSA exit nine months ahead of schedule, with no loss of business and high cost savings.

I've built and led high-performing global teams, both in-house and with major MSPs including TCS, NTT, Fujitsu and CapGemini, across industries including aerospace, manufacturing, electronics, healthcare, and commercial services.

I bring a direct, pragmatic approach to every engagement. I don't over-engineer solutions or create dependency - I focus on leaving organisations more capable than I found them. I have been specifically engaged to assess and rehabilitate IT organisations that are experiencing BAU or steady state challenges by delivering rapid operational stabilisation, service and process improvement, governance enhancement, and measurable business outcomes.

The name RGC carries a meaning that matters to me. It's a reminder that everything I do professionally is grounded in something real.

ERP specialist since 1997 - starting out in MAPICS MRPII, the original ERP predecessor, and moving through Oracle EBS, SAP R3, Navision, Infor, and Dynamics 365. Programme leadership spanning global rollouts, data migrations, and steady state operations across manufacturing, commercial, and heavily-regulated industries.

100% uptime - delivered across all applications and infrastructure with no unplanned outages and no loss of revenue through downtime, achieved with a proactive operational approach.

Global team leadership - built and led in-house and MSP teams across the Americas, Europe, Asia Pacific, Africa, and the Middle East, including partnerships with TCS, NTT, Fujitsu, and CapGemini.

M&A IT programme leader - with responsibilities for pre-deal due diligence, transaction execution including day 1 readiness, and post-deal integration or separation.

Board-level communicator - extensive C-suite and board engagement, translating technical complexity into business risk, investment cases, and strategic decisions.

ITIL & Design for Six Sigma (DFSS) Green Belt Certified - with deep experience in service management, continuous improvement, and delivering 99%+ KPI adherence and high CSAT results year on year.

I don't over-engineer solutions or create dependency - I work to leave organisations more capable than I found them.

Tracy Polland, Director — RGC Technology Limited

Areas of expertise

  • ERP - SAP, Oracle EBS, Dynamics 365
  • IT Infrastructure & Operations
  • End User Computing & Service Desk
  • M&A IT Integration & TSA Exit
  • Operational Stabilisation & Turnaround
  • IT Strategy & Roadmapping
  • Cloud - Azure & AWS
  • Microsoft 365 & Digital Workplace
  • Vendor & Contract Management
  • Governance, Risk & Compliance
  • Board & C-Suite Engagement

Why RGC Technology

What makes the difference

Senior IT leadership is a crowded space. Here's what sets RGC Technology engagements apart.

Experience that's earned

Over 25 years leading IT in organisations that operate at scale and complexity. No theoretical frameworks - every approach has been tested in the real world.

End-to-end ownership

From initial discovery through to delivery and handover. RGC Technology doesn't hand off halfway - the engagement succeeds when the organisation can sustain it independently.

Board-ready communication

Technical complexity translated into business risk, investment cases, and decisions. Leaders get what they need to govern technology confidently.

Stabilisation expertise

Specifically engaged to assess and rehabilitate IT organisations that are experiencing BAU or steady state challenges - bringing calm, structure, and measurable improvement where organisations need it most.

Flexible engagement

Project-based, interim, fractional, or advisory - structured around what the organisation actually needs rather than a standard contract template.

Get in touch

Let's talk about
what you need

Whether you're looking for strategic advice, interim cover, or a specific delivery engagement - the first conversation is always straightforward.

TECHNOLOGY  LIMITED
Tracy Polland
Director
Email
info@rgctechnology.co.uk
Web
rgctechnology.co.uk
Location
5 South Charlotte Street, Edinburgh EH2 4AN
Company No.
SC867926 - Registered in Scotland
Currently accepting new engagements. Interim, fractional, and project-based arrangements considered.